Account & Profile Help

Managing Your Account

Your account gives you access to personalized features, booking history, and saved preferences.

Account Creation

If you haven't created an account yet:

1. Click "Sign Up" in the top right corner of our website
2. Enter your email address and create a secure password
3. Fill in your personal details (name, contact information)
4. Verify your email address by clicking the link sent to your inbox

Profile Management

To update your profile information:

1. Log in to your account
2. Click on your profile icon or name in the top right corner
3. Select "Profile" or "Account Settings"
4. Update your personal information, contact details, or profile picture
5. Save your changes

Account Security

Keep your account secure with these options:

• Change your password regularly (recommended every 3-6 months)
• Enable two-factor authentication for added security
• Review recent login activity for any suspicious behavior
• Manage connected applications and devices

Booking History

Your booking history provides access to all your past, current, and upcoming travel arrangements.

Accessing Your Bookings

To view your booking history:

1. Log in to your account
2. Navigate to "My Trips" or "Booking History" in your account dashboard
3. Browse through current and past bookings

Booking Details

Each booking entry includes:

• Booking reference number
• Travel dates and destinations
• Passenger information
• Payment details and receipts
• Flight, hotel, and other service details
• Booking status (confirmed, completed, canceled)

Managing Bookings

From your booking history, you can:

• View complete itinerary details
• Download or print booking confirmations
• Make changes to upcoming bookings (when eligible)
• Cancel reservations (subject to cancellation policies)
• Request special services or assistance

Preferences

Personalizing your preferences helps us tailor your travel experience and provide more relevant recommendations.

Travel Preferences

Customize your travel experience:

• Preferred seat type (window, aisle, extra legroom)
• Meal preferences (vegetarian, halal, kosher, etc.)
• Accommodation preferences (hotel star rating, amenities)
• Special assistance requirements
• Favorite destinations and travel interests

Payment Methods

Manage your saved payment options:

• Add or remove credit/debit cards
• Update billing addresses
• Set default payment method
• View payment history

Loyalty Programs

Link and manage your travel loyalty memberships:

• Add frequent flyer numbers
• Link hotel loyalty programs
• Track points and status
• Receive loyalty program offers

How to Update Preferences

1. Log in to your account
2. Navigate to "Account Settings" or "Profile"
3. Select "Preferences" or the specific section you want to update
4. Make your changes and save

Newsletter Subscription

Stay informed about travel deals, destination inspiration, and account updates through our newsletter and notification services.

Newsletter Benefits

Subscribers receive:

• Exclusive travel deals and promotions
• Destination guides and travel inspiration
• Seasonal offers and flash sales
• Travel tips and industry insights
• Personalized recommendations based on your interests

Managing Subscriptions

To update your newsletter and email preferences:

1. Log in to your account
2. Navigate to "Account Settings" or "Email Preferences"
3. Select which types of communications you'd like to receive:
   • Promotional emails
   • Travel deals and offers
   • Destination newsletters
   • Account updates and notifications
   • Partner offers
4. Set your preferred frequency (daily, weekly, monthly)
5. Save your preferences

Unsubscribing

If you wish to unsubscribe:

• Click the "Unsubscribe" link at the bottom of any newsletter
• Or update your preferences in your account settings to opt out
• You can choose to unsubscribe from specific types of emails or all communications